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Custom ERP System for a UK Manufacturing Company

Manufacturing Company, United Kingdom · Manufacturing / Industrial

+31%

Quote accuracy

Margin improvement on complex jobs

-85%

Planning time

MRP from 4 hours to 35 minutes

94%

On-time delivery

Up from 71% pre-ERP

The Challenge

A UK precision engineering firm with 85 employees and 7M in annual revenue was running on a combination of Sage 50, Excel, and tribal knowledge. Production scheduling lived in the plant manager's head. Material requirements planning was a 4-hour weekly exercise in spreadsheet reconciliation. Engineers were quoting jobs using a cost calculator that hadn't been updated since 2019, causing them to underprice complex orders by as much as 23%. When the plant manager of 18 years announced his retirement, the CEO realised the company's operational knowledge existed in no system at all.

Our Solution

We built a custom ERP system covering four core modules: job costing and quoting (with live material cost feeds), production scheduling with drag-and-drop visual planning board, materials requirement planning with automated purchase order generation, and a quality control module for NCR tracking. The system replaced Sage for operational functions while retaining it for accounting via an API sync. We spent four weeks on-site shadowing the plant manager before writing a single line of code, translating 18 years of operational knowledge into system logic.

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